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Fig2: Service Profit Chain (Heskett et al,. 1994 Harvard Business Review) | Download Scientific Diagram
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The Service Profit Chain: How to Get From High Quality Support Services to Profit and Growth - Business 2 Community
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Putting the Service-Profit Chain to Work
The Service-Profit Chain: Reflections, Revisions, and Reimaginations - Jens Hogreve, Anja Iseke, Klaus Derfuss, 2022
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SERVICE-PROFIT CHAIN - Leveraging Corporate Performance Through Linking and Satisfying Your Employees and Customers. Satisfied Employees. Satisfied Customers. Customer Retention.
The Service Profit Chain: Heskett, James L., Sasser, W. Earl, Schlesinger, Leonard A.: 9780684832562: Amazon.com: Books
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Figure 2 from The Application of the Service-Profit Chain in the Mobile Industry | Semantic Scholar
1. The main links of the Service profit chain model tested in this study. | Download Scientific Diagram
Service Profit Chain: What it Is + Step-by-Step Guide | QuestionPro
